HealthTech Receivables Management In addition to HTRM's experienced executive team we have staffed our organization with seasoned professionals who have years of experience working in billing and collections of medical accounts and interacting with payors on a daily basis to ensure claims are paid correctly and in accordance with our client's contracts. It is their experience and attention to detail which allows us to resolve any discrepancies with insurance payments quickly and ensure consistent cashflow to our clients. Our Customer Service Representatives are sensitive to maintaining the patient / provider relationship and work diligently to ensure patients are treated respectfully and professionally when collecting on their accounts. Our bilingual staff are available to answer patient questions related to their accounts and will assist in guiding them through the complicated insurance process to ensure they receive their highest level of benefits from their insurance plan. Our representatives are skilled in working with Underinsured and Uninsured patients to offer a variety of options to collect on their accounts. Our staff is trained to ensure HIPAA compliance and patient privacy is maintained. To assist with bad debt collections and account managment, we have partnered with a national firm which includes a network of agencies and collection attorneys to ensure bad debt collections are professionally serviced and compliant with all state and federal regulations. We provide our clients with meaningful data and a variety of monthly reports which are designed to complement your business needs, assist with monitoring trends and predict your cashflow. |
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